Faq


Where are the chalets and apartments?

They are all within walking distance of Livigno centre. You can easily reach it either on foot or by free shuttle bus.

How do check-in and check-out work?

Check-in is at 5 pm, check-out at 8 am. Need different check-in and check-out conditions? Let us know before you arrive. You can pick up the keys at our offices at Boutique Luster, via dala Gesa 539.

What’s included in the price?

  • Bed linen
  • Final cleaning
  • Wi-fi
  • Utilities and heating
  • Parking
  • High chair

What’s not included in the price?

  • Bath and kitchen linen, available for a fee
  • Cot, available upon request

What should I remember before leaving the flat?

The apartment must be returned clean and tidy. Remember to throw your rubbish into the bins and should we find anomalies during the final check before you check-out, we reserve the right to ask for a payment to fix them.

Do you accept animals?

Upon request only.

What appliances will I find in the apartment?

  • Fridge
  • Dishwasher
  • Microwave
  • Toaster
  • Kettle
  • Capsule coffee machine
  • Glass ceramic hob
  • LCD TV Sat
  • Smart TV (except at St. Antoni)
  • Hairdryer
  • Vacuum cleaner

Is there private parking?

Yes, garage parking is always available, except for Bait Da La Freita (outdoor parking). Remember that the maximum overall height (without ski box fitted to the vehicle) is:

  • 2.20 m for Luster House, Baita Alessio and Chalet St. Antoni
  • 2.30 m for Bio Chalet Téola
  • 2.50 m for Bio Haus Rasia

Where can I rent sports equipment?

At Vertigo Livigno rental, online too.

 

Why choose Erker?

  • Exclusive chalets and apartments, great attention to details
  • Accommodation solutions for 2 to 12 people
  • Location a few steps from the city centre and the ski area
  • Focused on family holidays
  • Green and eco-sustainable solutions
  • High quality service
FAQ

FAQ


Questions? Here we are with all answers

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How to book

How to book


Make your dream vacation true

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Rules and information

Rules and information


Useful information for your holiday

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Livigno

Livigno


Ideas to have fun on holiday

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Milan-Cortina 2026

Milan-Cortina 2026


The Olympics in Livigno

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Luster Boutique

Luster Boutique


The family fashion boutique

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The heart of Livigno has never been so close!

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