Faq

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How far are the chalets from the centre?

All our apartments are near the Livigno centre. They are located in different zones and all of them are near the pedestrian zone.

Are towels and bed sheets included?

All apartments are equipped with bed sheets, while bathroom and kitchen towels are available upon request (charges will be applied).

What day is the cleaning day?

The final cleaning is included in the price of the holiday. Please, leave the apartment clean and tidy. In case we find something wrong during the apartment inspection at the end of the stay, we have the right to ask for the amount necessary to clean or repair. Plus, please throw the rubbish at the recycling areas before you leave.

Is my dog allowed in the apartment?

Pets are welcome, only upon request.

What appliances are available in the apartments?

Our apartments have a fridge, dishwasher, microwave oven, toaster, kettle, "Nescafé Dolce Gusto" coffee machine, ceramic hob, LCD Sat TV and hairdryer.

Is WiFi available in the apartments?

Yes, it is available in all apartments.

Do the facilities have private parking?

Yes, our facilities have private parking. Access is permitted to all vehicles with an overall height* of no more than: 

• 2,20 m for Luster House
• 2,20 m for Baita Alessio
• 2,20 m for Chalet St. Antoni
• 2,30 m for Bio Chalet Téola
• 2,50 m for Bio Haus Rasia
• 2,50 m for Baita Ciuk

* Alternatively, remove the Ski Box from the vehicle.

What time are the check-in and the check-out?

Check-in is at 5.00 pm and check-out at 9.00 am. We do all the best to respect them to guarantee the timely availability of the apartment, but we are available to consider your needs.

Where can we get the keys?

The keys of the apartment are available at our office, Boutique Luster, via da la Gesa 539.

What does the rate include?

Our rate includes accommodation, use of appliances and heating, final cleaning, bed sheets and WiFi. There are no other additional costs. The rate doesn’t include the tourist tax.

Where can I rent skis or snowboards?

The Vertigo Livigno ski service offers an online rental service.