Faq

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Where are the chalets and apartments?

They are all within walking distance of Livigno centre. You can easily reach it either on foot or by free shuttle bus.

How do check-in and check-out work?

Check-in is at 5 pm, check-out at 8 am. Need different check-in and check-out conditions? Let us know before you arrive. You can pick up the keys at our offices at Boutique Luster, via dala Gesa 539 and we’ll take you to the chalets and apartments.

What’s included in the price?

• Bed linen
• Final cleaning
• Wi-fi
• Utilities and heating
• Parking

What’s not included in the price?

• Bath and kitchen linen, available for a fee
• Cot and highchair, available upon request
• Daily or weekly housekeeping service, available upon request and for a fee

What should I remember before I leave?

• Leave all the keys on the kitchen table
• The kitchen must be returned clean and tidy, the fridge empty
• Don’t leave food or food scraps in the apartment
• Remember to throw your rubbish into the bins
• Remove the sheets and leave them folded on the bed

Should we find anomalies during the final check before you check-out, we reserve the right to ask for a payment to fix them.

Do you accept animals?

Upon request only.

What appliances will I find in the apartment?

• Fridge
• Dishwasher
• Microwave
• Toaster
• Kettle
• "Nescafe Dolce Gusto" coffee pod machine
• Glass ceramic hob
• LCD TV Sat
• Smart TV (only at Bio Chalet Téola)
• Hairdryer
• Vacuum cleaner (except at Baita Alessio)

Is Wi-Fi included in the price?

Yes, always.

Is there private parking?

Yes, and remember that the maximum overall height (without ski box fitted to the vehicle) is:

• 2.20 m for Luster House, Baita Alessio and Chalet St. Antoni
• 2.30 m for Bio Chalet Téola
• 2.50 m for Bio Haus Rasia and Baita Ciuk

Where can I rent sports equipment?

At Vertigo Livigno rental and David's Rental, online too.